Thank you for shopping at Tilltw.com. This return policy applies to all clothing items purchased on our website.

You may request a return or exchange within 30 calendar days upon receiving your order. Items for return must be unused, unwashed, undamaged, and kept in original condition with all original tags attached. Products that have been worn, stained, altered or damaged by personal use will not be eligible for return.

If you receive incorrect, defective or damaged clothing, please contact our customer support promptly. Kindly provide order number and relevant photos to help us verify the issue.

Please note that customers may be responsible for return shipping fees unless the return is caused by our error, such as wrong item delivery or product quality defects. Refunds will be processed after we receive and inspect the returned goods. The refund will be issued to your original payment method, and processing time may vary depending on your payment provider.

If you wish to submit a return request or have any questions regarding returns and exchanges, please reach out to us by email: empower@tilltw.com. Please include your order number in your message for faster assistance.